Complimentary 2 Year Extra Care Plan includes:
- - Ring sizing (Same day for all Jeweler's Touch purchases)
- - Polishing/Rhodium Plating (White Gold)
- - Earring Repair
- - Chain soldering
- - Re-setting diamonds & colored gemstones
- - Clasp tightening or replacement
Complimentary Diamond & Colored Gemstone Warranty (terms available upon request):
Stones will be replaced at no extra charge due to defects in materials &/or workmanship and as long as it has been inspected & cleaned at Jeweler's Touch twice a year.
Lifetime Diamond upgrade policy for another diamond of greater value. And as often as you like! The upgrade value is the original purchase price excluding sales tax.
All purchases over $2000 include an insurance appraisal.
The best way to maintain your jewelry is to bring it into Jeweler's Touch for a complimentary inspection & cleaning (recommended every 6 months).
If you have any specific questions, regarding a particular piece of jewelry, please feel free to email us or call 714-579-1616.
Repair work is warranted for one year (terms available upon request). This is exclusive to the specific work done to the item and any exceptions will be disclosed at the time of repair.
Any item you leave with Jeweler's Touch is fully insured while it is in our possession.
Return & Exchange Policies:
Any purchase may be returned to Jewelers Touch 15 days from purchase date or exchanged within 30 days of purchase date. Custom designs or altered jewelry are not returnable.